Frequently Asked Questions
What does your service cost?
The cost of an investigation varies depending on the type, complexity, and anticipated duration of the assignment. We typically charge an hourly rate, along with any necessary investigative expenses. Following an initial consultation, we will discuss the anticipated scope of the investigation and provide information regarding rates, expenses, and any required retainer. Our goal is to provide clear and transparent billing so you understand the expected costs before work begins.
How do I start a case with you?
Simply contact us via phone or email to set up a free, no-obligation initial consultation. We’ll discuss your situation and determine your needs and outline how we can help.
What associations are you a member of?
Member of the New Jersey State Association Chiefs of Police, Middlesex County Association of Chiefs of Police (9 years on executive board). New Jersey Licensed Private Investigator Association.
Does my information remain confidential?
Yes, all communication and the information we obtain in the course of our investigation is strictly confidential. We will not discuss your information with anyone, even if you do not choose to hire us for your investigation.
What area do you primarily conduct business?
We are based in Central New Jersey, providing professional investigative services throughout Middlesex, Monmouth, Ocean, Mercer, and Somerset Counties. While these counties represent our primary service area, A Close Look Investigation Services LLC provides investigative services throughout the entire State of New Jersey. Whether your case requires local fieldwork or an investigation anywhere in New Jersey, our experienced team is prepared to assist.
Data Sharing• Customer data is not shared with 3rd parties for promotional or marketing purposes.• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.A Close Look Investigation Services LLC Messaging Terms and Conditions1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@411njpi.com.4. Carriers are not liable for delayed or undelivered messages.5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.